Reviews
American Pump & Drilling review summary
5
on Google,Jun 25, 2024
Deborah
I have used American Pump and Drilling twice in the last five years. I have a private well and there have been repeated issues over twenty years. I originally used a different pump company, but called American Pump and Drilling five years ago when I couldn’t get ahold of my original well driller. Both times, American Pump came out immediately and got my water fixed quickly. The second time, they looked into warranty information and replaced my pump and pressure tank on the same day, using the warranty that I didn’t know I had. I am so grateful for their services-I had water within hours of calling them-AND that they found my warranty, saving me untold amounts of money. I cannot recommend them enough. From the initial phone call, to the service, to billing, they were fast, efficient and friendly. I don’t have enough good things to say about them, they made a bad situation better so quickly and so much cheaper than I ever expected.
5
on Google,Jun 07, 2024
Beth
Our pump and well serves irrigation for three houses. Never would have known there was an issue if the neighbor didn’t let us know. We found this company and called for a diagnosis, leaving a voicemail. Received a call back in about a half hour. I appreciated that they were forthcoming and up front about the cost to come out, and where we fit in the line-up. They would be working us in with other customers whose whole houses are on well water, making them priority - makes sense and as it should be. They weren’t able to come the original day due to workload, and let me know with timely communication. They came out the next day, texting about 30 minutes before arrival. Long post short - professional and friendly guys, especially to our overly welcoming golden retrievers. To say I’m ignorant of their expertise is an understatement, but they explained their findings and showed me, answering my questions with patience and used laymen speak. The issue was fixed on the initial visit with very reasonable pricing. This old pump is going to quit at some point. When it needs replacing, the job is theirs.
4
on Google,May 31, 2024
coralee
5
on Google,May 27, 2024
chelsey
Ron Grace and his guys were great to work with, they were very professional.
5
on Google,May 26, 2024
cade
Great service! Came out and got me going after hours and on Saturday. Above and beyond great service.
5
on Google,Jan 14, 2024
Arthur
These guys went above and beyond! We are so appreciative of there service, they delivered a part that we needed to get our well water running and it was on a Saturday when they were closed.
5
on Google,Dec 22, 2023
Spencer
Alway gives first class service!
5
on Google,Sep 07, 2023
PW
5
on Google,Aug 31, 2023
Gary
5
on Google,Aug 31, 2023
Ron
Things went really well with the job done and the guys were great to work with.
5
on Google,Jul 09, 2023
Linda
Excellent service! Nathan had set the bar high before he retired, and I didn’t know what to expect with the new folks. American Pump’s clients seem to be major agricultural systems. My problem was with an old ditch pump for a small single residence (after it lost a battle with the lawn mowers). I went into the shop on a Monday afternoon, 3:00ish. The pump was repaired and restarted by 12:30 p.m. the next day. They were clearly busy with customers whose issues were much more critical than mine, but I was treated with the same respect and timely service. Thank you so much, American Pump!
Recommendedon Facebook,Jul 09, 2023
Linda
Excellent service! Nathan had set the bar high before he retired, and I didn’t know what to expect with the new folks. American Pump’s clients seem to be major agricultural systems. My problem was with an old ditch pump for a small single residence (after it lost a battle with the lawn mowers). I went into the shop on a Monday afternoon, 3:00ish. The pump was repaired and restarted by 12:30 p.m. the next day. They were clearly busy with customers whose issues were much more critical than mine, but I was treated with the same respect and timely service. Thank you so much, American Pump!
5
on Google,Jun 15, 2023
Ronald
5
on Google,May 31, 2023
Treven
I do irrigation for a living, I've had alot of dealings with American Pump. Hands down the absolute best place to get pumps serviced. Quality work, prompt service and great mechanics. Terry is the best lol. Best pump business in SE Idaho.
5
on Google,Apr 24, 2023
Shawn
American Pump came within a couple hours of my call to help with an emergency. They were able to quickly resolve our issue and got the water back on. Thanks!
5
on Google,Mar 12, 2023
Mike
This odyssey started on the morning of 12/23/2022. I had no water from my domestic well system. I phoned American Pump and Drilling (APD) for assistance. Service technicians and equipment were dispatched in a timely manner. By 5 pm, the pitless adapter had been thawed and the system restored. On a second occurrence, my domestic well failed in the early morning hours of 2/18/2023 a Saturday. I phoned APD at 8:30 a.m. After discussion with Ron C. of APD, service technicians and equipment were sent out. By 5 p.m., the pump and controller had been replaced and the system returned to service. As a result of APD’s actions, they are now my go to company for domestic well / pump issues.
5
on Google,Feb 06, 2023
Brandi
We had an issue with our well and not having water. American Pump came out and had our water running in under 15 minutes! These guys will forever have our business, they are GREAT!! Highly recommend!!!
5
on Google,Feb 06, 2023
Kaye
Thank you, great job
5
on Google,Jan 07, 2023
Dean
Great service, very knowledgeable, prompt and thorough. Got our well up and running saved the day. Thanks
5
on Google,Dec 15, 2022
Stephanie
Great company that does everything they can for customers. We will chose them first every time!
5
on Google,Dec 13, 2022
kelly
No one likes having issues with their well water. Luckily when we have, we contacted American pump. Their service technicians are very knowledgeable and have always been prompt and professional. I highly recommend them for all of your pump and well water needs. Thank you very much. Very satisfied customer Kelly Hoyle
5
on Google,Dec 09, 2022
Barbi
5
on Google,Dec 01, 2022
Carolin
My well pump went out on a Sunday afternoon in the middle of a very hot August weekend. I called American Pump first thing Monday morning. They had a full schedule, but they rearranged their schedule and shortly after noon I had a new well pump installed. Thank you so much for your excellent customer service!!!!
5
on Google,Oct 26, 2022
David
5
on Google,Oct 24, 2022
Greg
always great service and work is the best.
4
on Google,Oct 23, 2022
g
I got a quality job for a fair price.I would not hesitate to call them again if I needed pump service or other help with my well.
4
on Google,Oct 18, 2022
Jose
4
on Google,Oct 17, 2022
Johnny
5
on Google,Oct 17, 2022
David
Very good to work with. Knowledgeable and quick to respond.
5
on Google,Oct 12, 2022
Joe
I have had my irrigation pump serviced and repaired at American Pump twice. They have always been fast and efficient, and the costs have always been fair. I wouldn't go anywhere else with my business.